Shipping policy
Shipping & Delivery Policy
Shipping Within Canada and the USA
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Free Shipping in Canada: Enjoy free shipping on all Canadian orders over $200 CAD (before taxes and discounts).
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Standard Shipping Rates: Orders below the free shipping threshold will have shipping costs calculated and added at checkout.
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Order Processing Time: Once your order is confirmed, please allow 24–48 business hours for processing.
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Delivery Time: Estimated delivery time is 2–8 business days. Please note that delays may occur due to third-party carriers, and SITR is not responsible for such delays.
Local Pickup (Milton, ON)
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Orders marked for local pickup are typically ready within 24 business hours.
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Please schedule your pickup in advance by sending an email at sitrthelabel@gmail.com, along with your order number
- Pick up location (Milton, ON): Exact location will be shared with the customer once the order is confirmed.
Free Local Delivery (Milton, ON Only)
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We offer free local delivery within Milton — no minimum order required.